When Peak Design was a ten-person team they could pick, pack, and ship orders in their own offices. With minimal initial needs, they were able to scrape by with disjointed systems like QuickBooks, Stitch Labs, and Shipwire. “When you have so many different systems doing different things, it makes it hard as you scale, the potential data alignment gets messed up,” said Mark Wang, Chief Technology Officer of Peak Design. Now that they have hundreds of products and global warehouses to run, those same disorganized and cut-off systems just wouldn’t cut it.
“We were using StitchLabs and Shipwire for the shipping and inventory and accounting data we used QuickBooks Online. When you have so many different systems doing different things, it makes it hard as you scale, the potential data alignment gets messed up. We had a few people working on operations that changed something in the warehouse or changed something in the shipping area but they don’t reflect in our financial data. It causes financial disruptions and fees and a lot more work for our finance team to reconcile and to figure out what changed and what happened. Having fragmented data was one of the biggest drivers from our old systems to our current systems today,” said Mark Wang Chief Technology Officer of Peak Design.
After researching their ERP options and settling on two, SAP and NetSuite, Peak Design favored NetSuite’s robust cloud features as well as the ability to customize nearly every facet. The customizability and flexibility of NetSuite would work well to accommodate their growing B2B business model. Plus, with NetSuite’s cloud software Peak Design’s previously disjointed warehouses and blind inventory insight would become unified and visible.