Here are the top ways that NetSuite SuiteCommerce stands apart from other e-commerce shopping platforms available on the market today.
On the surface, Shopify Plus and Magento are both cloud-based, PCI-compliant platforms, but that’s where the similarities with SuiteCommerce end. The e-tailer that needs order management, customer relationship management (CRM), or financials, for example, won’t find those capabilities in either Shopify Plus or Magento.
Both of these platforms also lack workflow management capabilities. For example, neither can automatically configure a price quote from a configure price quote (CPQ), float the bill of materials (BOM) down through the assembly process, and/or transfer it over to production. SuiteCommerce can handle all of these functions, and more.
Here are four more key distinctions to keep in mind as you shop around for an e-commerce management platform:
Four Key Distinctions
ONE: Integrates directly with other solutions.
As two of the more popular e-commerce platforms, Shopify Plus and Magento fall short when it comes time to integrate with other solutions. That means companies are left to handle the backend processes on basic, proprietary, and/or manual systems. Shopify allows companies to set up an online store and sell their products and Magento offers an ecommerce platform and shopping cart system. However, both are missing critical capabilities that support the end-to-end online transaction process.
TWO: No computer wizardry required.
Shopify Plus and Magento require extensive computer wizardry and system integrations in order to achieve an end-to-end process. (e.g., master order management systems must fit with the modified structure) With NetSuite, e-commerce companies can start the order process on their product detail page and carry the transaction all the way through to the general ledger (GL).
THREE: Full omni-channel support.
Because SuiteCommerce integrates directly with back-end business systems like NetSuite Cloud ERP, companies can use it to manage their complete omnichannel operations. They can also manage buy online/pickup in store (BOPIS) delivery methods, and conduct advanced searches right within their own ERP systems, instead of having to search through Shopify Plus or Magento.
FOUR: Immediate benefits.
When the SuiteCommerce switch is flipped on, companies see immediate operational benefits, time savings, and improved customer service levels. They’re always pleased to see how quickly NetSuite’s out-of-the-box functionalities help them empower their customer relationships with sympathy, surprise, and delight. The ERP modules become the catalyst, and then the human being takes those ERP functionalities and uses them to raise the company’s overall brand awareness.
Don’t Wait to Make Your Move
During the third quarter of 2020 alone, total U.S. e-commerce sales increased year-over-year by 36.7% to nearly $200 billion. The surge of consumers avoiding crowds and shopping from home drove much of that momentum. Even in the post-COVID world, e-commerce’s newfound prowess is expected to prevail as buyers embrace the convenience and safety of transacting via laptop, tablet, or mobile phone.
As customer buying preferences continue to pivot in light of the pandemic and the subsequent rise in online shopping, more companies will need robust, integrated e-commerce platforms that are incorporated into their backend business systems. The same companies need strong online branding, SEO, images, and campaigns that stand out from the cluttered Internet.
By combining a world-class e-commerce solution with a unified, cloud-based ERP system, companies can effectively automate the front end and back end of the online selling process while also raising their brand awareness.